October 2024

In this digital era, companies need to continuously adapt to technological advancements to remain competitive. A technological improvement plan is a strategic document that guides the company in updating and optimizing its technological resources. This article provides a detailed guide on how to properly draft a technological improvement plan, as well as explaining what it […]

Artificial intelligence has revolutionized numerous sectors, and customer service is no exception. In this article, we’ll explore how AI is transforming customer service, its advantages, the steps for implementation, and concrete examples of its effective use. What does AI for customer service involve? AI for customer service refers to the use of advanced technologies such

In the field of software development, quality is a fundamental pillar that determines the success of a project. Ensuring that software is reliable, efficient, and easy to maintain requires the implementation of best development practices. In this article, we explore strategies and tips for ensuring software quality, providing a detailed guide for developers and development